Privacy Policy 

The Sunstar Suisse SA (hereinafter: Sunstar) takes your privacy and data protection very seriously. Below we explain how Sunstar deals with your data when you use this website ( and how your data is protected by Sunstar.

Sunstar reserves the right to modify this privacy policy at any time. The users are bound by these changes and should therefore visit this page in regular intervals for information on the current status of the privacy policy.

Our Commitment to Privacy

Our Privacy Policy was developed as an extension of our commitment to combine the highest-quality products and services with the highest level of integrity in dealing with our clients and partners. The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This statement will be continuously assessed against new technologies, business practices and our customers' needs.

What Information Do We Collect?

Personal data means specific information about personal or material circumstances of an identified or identifiable natural person. This includes information such as the name, postal address, e-mail address or phone number. Also other data such as the IP address can represent personal data.

In general, to use the website you do not need to reveal any personal data. By using the site only access data without reference to your person (traffic and location data, statistical data about your browsing behavior) are collected. These data are processed and stored only to improve our website. Conclusions on your person can and will not be taken.

Sunstar will inform you about any collection, processing and use of personal data as well as on the scope and purpose of this collection, processing and use. Sunstar will always only collect, process or use personal data that are necessary to achieve the announced purpose. Sunstar will not share your personal information with third parties without your consent. In detail:

  • Sunstar will collect, process and use your personal data when you provide it as part of questions you direct to Sunstar voluntarily. These data are used to answer your questions and are solely for these purposes shared with third parties. After answering your questions these data will not be used anymore and will be deleted after the statutory retention periods.
  • Sunstar will collect, process and use your personal data when you provide it voluntarily to order Sunstar email-newsletters. These data will not be shared with third parties and will only be used for advertising purposes of Sunstar. Sunstar will ask for your prior and explicit approval. You can revoke this approval at any time informally and without stating any reason. Please contact: [Sunstar Suisse SA, Route de Pallatex 11, 1163 Etoy, Switzerland, [email protected]]. Upon such request, we will remove your data from our database. But still, please notice that such data may remain available in any document generated prior this request, and/or could be anonymized and aggregated for statistical and research purpose

How Do We Use the Information that You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our web site, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional corporate standards designed to safeguard the security and privacy of our customers' personal information.

We use Cookies on this website. Like most websites, we use cookies to make our site work properly and to provide you with the best possible experience. By continuing to use our website, you accept the use of the cookies. 

What Are Cookies?

Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a web site. Cookies are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that web site by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

How Do We Use Information We Collect from Cookies?

We use web site browser software tools such as cookies and web server logs to gather information about our web site users' browsing activities, in order to constantly improve our web site and better serve our customers. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our web site to better meet the needs of our customers and prospective customers. Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our web site as they move from one page to another. Web server logs allow us to count how many people visit our web site and evaluate our web site's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you, although they do permit us to send focused online banner advertisements or other such responses to you.

Google Analytics

This website uses the web-analysing tool Google Analytics for Cookies. For detailed information on Google Analytics (privacy policy and terms of use) please visit:

Google Analytics uses Cookies that collect information on your use of this website. The Cookies usually transfer these information to Google servers in the USA where the information are stored. On behalf of the operator of this website, Google will use these information to evaluate your use of the website, to compile reports on your website activity and to provide other website and internet related services to the operator of the website. 

On this website Google Analytics records your IP address anonymously. Your IP address will not be brought together with other data held by Google. You can prevent the collection and transferring of your data (including your IP-address) by downloading and installing the browser-add-on offered here: Finally, you can prevent the storage of cookies on your computer by adapting your browser settings accordingly. Please note that afterwards you may not use the website and its features to its full extent.

Information and contact

Upon request Sunstar informs you at any time and free of charge on your personal data stored at Sunstar and the purpose of the storage. Upon request these data may at any time be amended or terminated. Furthermore you can revoke your approval for collection, processing and use of your data at any time informally and without stating any reason. Your data will be suppressed immediately. Also in case of problems or questions on the use of your data, please contact Sunstar: [Sunstar Suisse SA, Route de Pallatex 11, 1163 Etoy, Switzerland, or via Email at [email protected]]But still, please notice that such data may remain available in any document generated prior this request, and/or could be anonymized and aggregated for statistical and research purpose.

What About Other Web Sites Linked to Our Web Site?

We are not responsible for the practices employed by web sites linked to or from our web site nor the information or content contained therein. Often links to other web sites are provided solely as pointers to information on topics that may be useful to the users of our web site. We encourage visitors to review each site's privacy policy before disclosing any personally identifiable information.

Third Parties

It is Sunstar's policy to disclose information to third parties under the following circumstances: as required by law through subpoena, search warrant, or other legal process; or when explicitly requested by the visitor; or when required to deliver publications or reference materials requested by the visitor; or when required to facilitate conferences or events hosted by a third party.


The information contained in this web site (Site), including all materials, references, trademarks and images is owned and operated by Sunstar Suisse S.A. and is for general guidance on matters of interest only. The application and impact of laws can vary widely based on the specific facts involved. All information in this Site is provided "as is," with no guarantee of completeness, accuracy, timeliness, or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including but not limited to warranties of performance, merchantability, and fitness for a particular purpose. You acknowledge and agree that all information and material found on the site are intended for general consumer informational purposes only. It is not intended constitute, and do not constitute the practice or furnishing of medical or professional health care advice, consultation, diagnosis, treatment. All documents, programs, publications, designs, products, processes, software, technology, information, and ideas (Content) provided by or described in this Site are the property of Sunstar Suisse S.A., and/or its subsidiaries, branch offices, affiliates or suppliers and are protected by international copyright laws and other intellectual property laws. The Content is provided to users of this Site for informational purposes only. Any other use, including reproduction, modification, distribution, transmission, display, or performance of the Content is strictly prohibited. While we have made every attempt to ensure that the information contained in this Site has been obtained from reliable sources, Sunstar Suisse S.A. is not responsible for any errors or omissions, or for the results obtained from the use of this information. Certain links in this Site connect to other web sites maintained by third parties over whom Sunstar Suisse S.A. has no control. Sunstar Suisse S.A makes no representations as to the accuracy or any other aspect of information contained in other web sites. Sunstar Suisse S.A shall not be liable for any direct, indirect, special, consequential, or incidental damages, including, without limitation, any lost profits rising out of the use of or inability to use this Site or any Content provided or described by this Site, even if Sunstar Suisse S.A has been advised of the possibility of such damages. Sunstar, GUIDOR, the Sunstar logos, GUIDOR logos, and all other Sunstar Suisse S.A product and service names or logos are either registered trademarks or trademarks of Sunstar Suisse S.A, and may not be used without the prior written consent of Sunstar Suisse S.A. The Site may make reference to other company, product, and service names which are the trademarks of their respective owners.

Medical Information

Note that product information presented in this website only represents a summary for the visitor in relation to the activities of the GUIDOR brand/Sunstar Group. Not all products or indications are licensed in every country and may be subject to local variations. For specific product information, please always consult our local affiliate and product characteristics (IFU). 
The site (Site) is published by: Sunstar Suisse S.A., Route de Pallatex 11, 1163 Etoy, Switzerland and is hosted according to the European regulation.